Why it is important to have emotional intelligence in the...

Why Emotional Intelligence Is Important To Have In The Workplace MGMT 201 11/21/2013 Introduction There are many different characteristics a person needs to possess in order to be an effective leader and to be an asset to a company. Besides having a high IQ a leader must be able to evaluate a business environment, manage tasks efficiently, promote strategic thinking and innovation, and manage change. All the traits just mentioned are extremely important, although, recent studies have showed one of the more important characteristics a leader must possess in order to be effective is emotional intelligence. What is Emotional Intelligence? Imagine if everyone in the workplace was not able to†¦show more content†¦An individual can learn this skill through practice and will help them reach goals in a positive way. Furthermore, studies have showed that taking anger management courses greatly impacts a person’s ability to acquire emotional intelligence. Empathy is the last skill an individual should retain when dealing with emotional intelligence. Empathy is the ability to understand the feelings of others. The more empathetic an individual is towards others feelings the better that individual will be dealing with situations. The skills needed when dealing with emotional intelligence will help an individual connect with coworkers more effectively and ultimately be a leader in the marketplace (Novick). Attaining Emotional Intelligence in the Office A recent study conducted by the Consortium for Research revealed that the majority of corporations all agree that having emotional intelligence in the workplace is extremely essential when it relates to being successful. Some companies referred to salespeople who have the attribute of emotional intelligence were able to connect with customers better by better understanding their needs, which successively assisted them in building a trusting relationship with them. They also referred to customer service employees who also had emotional intelligence to handle aggressive situations with angry customers more effectively than those employees who lacked this trait. Furthermore,Show MoreRelatedEmotional Intelligence On The Workplace1528 Words   |  7 PagesEmotional Intelligence in the Workplace When most people think of emotional intelligence (EI), they are unsure about what exactly that phrase means. Is it someone who is very emotional? Someone who is very smart? What is it and why is it important in the workplace? Emotional intelligence is a phrase that encompasses many different traits that a person could have as far as maintaining control in the workplace and also how to read people and different things they may be feeling. Emotional intelligenceRead MoreEmotional Intelligence And Psychological Intelligence1493 Words   |  6 PagesHave you ever thought about how many emotions you have in one single day? 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Researches have been working on this topic for time to time, to demonstrate or refute the import ance of feelings. In the beginning common thoughts from managers and or supervisors were; emotions are in the way; emotions try to keep us from making good decisions; emotions increase a lack on focusing. Fortunately, an indeed research takes emotional intelligence to an ultimate ideal in which intelligence is basedRead MoreThe Importance of Emotional Intelligence In Kreamer ´s Article Go Ahead - Cry At Work1296 Words   |  6 Pages For decades men have dominated the work force of America. It was not until recently that women began entering the business world and to this day they continue to battle for equality in the workplace. Leadership positions and salary negotiations are what normally come to mind when discussing the obstacles that women face at work. An article that appeared in Time Magazine called â€Å"Go Ahead- Cry at Work†, by Anne Kreamer, discusses Kreamer’s personal challenges with expressing her emotions at work,Read MoreEmpathy and Understanding wit h Emotional Intelligence743 Words   |  3 Pagesthis understanding and management of emotions that is the basis for Emotional Intelligence, or simply â€Å"EI†. In its simplest terms, EI is â€Å"the capacity to reason about emotions, and of emotions to enhance thinking† (Mayer, Salovey and Caruso, lines 47-48). Emotional Intelligence helps us understand and empathize with a tribulation or problem that other people are facing. Though many psychologists believed that the IQ was more important, new research suggests that EI is more critical for daily life because